Privacy policy
Last updated: 4 October 2026
1. Introduction
This policy explains what personal information LiveKhutbah ("we", "the service") collects, why we collect it, and how you can exercise your rights over it.
2. Data controller
You can reach the data controller by email at sam@livekhutbah.com.
For live sessions, the organization that runs the session (a mosque, school or association) decides what is shown. We process that session's data on its behalf.
3. Information we collect
We collect only what is needed to run the service:
- Email address: when you create an account, so you can sign in with a one-time code.
- Organization details: name, place, languages, and the contact person's name, email and phone, when you set them.
- Session content: the speaker's audio is processed live to produce text and translations, and is not stored. We keep the text of the session and, if listening is turned on, a computer-voice reading of it.
- Readers: people who follow a session by QR code or link do not create an account and are never asked for their name.
- Messages you send us: support requests, reports of a wrong line, and answers to short feedback questions.
- Payments: payments are processed by Stripe under its own privacy policy. We never see your card number. We keep a record of payments and invoices.
- Basic usage statistics and technical logs, used for debugging, security and abuse prevention.
We do not collect card numbers, passwords or identity documents.
4. Legal basis
We rely on contract performance to provide the service, on legitimate interest for usage statistics and the technical logs needed to keep the service running and secure, and on legal obligation to keep payment records.
5. Sharing
We never sell personal data and we do not show ads. We use trusted providers for AI language processing, hosting, email, analytics and payments. Each one only receives what it needs for its task and processes it on our behalf. Some of these providers are in the United States. For transfers outside Europe, we rely on Standard Contractual Clauses or the EU-US Data Privacy Framework. We do not use your data or talks to train AI models.
6. Retention
- Session text and its computer-voice reading are kept until the organization removes the session.
- Account data is kept while your account is active. You can ask us to delete it at any time.
- Payment records are kept as long as tax law requires.
- Usage statistics are kept for up to 12 months. Technical logs are kept for a limited time.
7. Cookies and local storage
We use a small number of cookies and browser-storage entries to keep you signed in, remember your language and text size, and measure basic usage. We do not use advertising trackers, ad networks, or tracking across other sites.
8. Your rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or outdated information.
- Delete your account and the personal data attached to it.
- Object to or limit how we use your data, and receive a copy of it.
You can download a copy of your data from the app at any time: "Download my data", at the bottom of each page. It is a file with your account, the agreements you made, and the details, credits, payments and sessions of the organizations you manage.
To exercise any of these rights, email sam@livekhutbah.com. We respond within 30 days. If your request is about an organization's session, we may pass it to that organization. You can also complain to the data protection authority of your country.
9. Security
Connections to the service are encrypted in transit. Sign-in uses one-time codes or passkeys, so there are no passwords to steal. No service is perfectly secure; if you discover a vulnerability, please report it confidentially to sam@livekhutbah.com.
10. Changes to this policy
We may update this policy as the service evolves. The "Last updated" date above will reflect the most recent revision. Organizations will be told of significant changes by email.
11. Contact
Privacy questions, data requests, or anything else: sam@livekhutbah.com.